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Bilro, R.G. & Loureiro, S. M. C. (2020). An exploratory study of social selling on LinkedIn: the concept and its implications. ICMarktech'20.
R. J. Bilro and S. M. Loureiro, "An exploratory study of social selling on LinkedIn: the concept and its implications", in ICMarktech'20, Lisboa, 2020
@misc{bilro2020_1734957012687, author = "Bilro, R.G. and Loureiro, S. M. C.", title = "An exploratory study of social selling on LinkedIn: the concept and its implications", year = "2020", howpublished = "Ambos (impresso e digital)", url = "http://www.icmarktech.org/index.php/en/" }
TY - CPAPER TI - An exploratory study of social selling on LinkedIn: the concept and its implications T2 - ICMarktech'20 AU - Bilro, R.G. AU - Loureiro, S. M. C. PY - 2020 CY - Lisboa UR - http://www.icmarktech.org/index.php/en/ AB - Due to the digital transformation, the purchasing process is evolving, rising the need to reinvent the sales process. Through marketing and sales tools and tactics, social selling presents itself as a strategy that supports the company to position itself at the beginning of consumers journey. It also allows firms t retake its influence in the decisionmaking process, through the education of customers, building and strengthening relationships based on trust, customized customers strategies and generation of value and content. Through a qualitative methodology using in-depth interviews, this research aims to shed light on a topic that is still under-explored and to propose the application of this strategy in firms. From this study, both theoretical and managerial implications are offered. ER -