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Costa, R. L., Pereira, L., Dias, Á., Gonçalves, R., Jerónimo, C. & Santos, R. (2022). The boundaries of knowledge transfer in management consulting. International Journal of Process Management and Benchmarking. 12 (5), 657-677
R. J. Costa et al., "The boundaries of knowledge transfer in management consulting", in Int. Journal of Process Management and Benchmarking, vol. 12, no. 5, pp. 657-677, 2022
@article{costa2022_1734880819348, author = "Costa, R. L. and Pereira, L. and Dias, Á. and Gonçalves, R. and Jerónimo, C. and Santos, R.", title = "The boundaries of knowledge transfer in management consulting", journal = "International Journal of Process Management and Benchmarking", year = "2022", volume = "12", number = "5", doi = "10.1504/IJPMB.2020.10039415", pages = "657-677", url = "https://www.inderscience.com/jhome.php?jcode=ijpmb" }
TY - JOUR TI - The boundaries of knowledge transfer in management consulting T2 - International Journal of Process Management and Benchmarking VL - 12 IS - 5 AU - Costa, R. L. AU - Pereira, L. AU - Dias, Á. AU - Gonçalves, R. AU - Jerónimo, C. AU - Santos, R. PY - 2022 SP - 657-677 SN - 1460-6739 DO - 10.1504/IJPMB.2020.10039415 UR - https://www.inderscience.com/jhome.php?jcode=ijpmb AB - In a historical retrospective, although the existing literature calls the management consulting industry an extraordinary sector and a unique phenomenon in the business context, in fact these statements are not accompanied by a number of academic studies that emphasise the importance of the effective work of the management consultants. To contest the lack of studies in this emerging area, this article aims to understand the implications of the border to the transfer of information and knowledge from management consultants to their client companies. The results of the empirical analysis in the form of semi-structured interviews and questionnaires applied to management consultants and SME managers in Portugal reveal that the competency factor must be based on the four knowledge families of business management the actual know, know the competence, knowledge transfer and future know-how and it is only from this conjugation that any kind of constraints that can be found along the way (political, physical or cultural) are able to be unblocked. ER -