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Gonçalves, R., Rocha, D., Lopes da Costa, R., Pereira, L., Dias, Á. & Teixeira, N. (2023). The role of users in a continuous development ERP strategy: An analysis on the impact of end-users in the creation of an ERP continuous development strategy. International Journal of Procurement Management. 16 (4), 499-529

R. A. Gonçalves et al.,  "The role of users in a continuous development ERP strategy: An analysis on the impact of end-users in the creation of an ERP continuous development strategy", in Int. Journal of Procurement Management, vol. 16, no. 4, pp. 499-529, 2023

@article{gonçalves2023_1732220589313,
	author = "Gonçalves, R. and Rocha, D. and Lopes da Costa, R. and Pereira, L. and Dias, Á. and Teixeira, N.",
	title = "The role of users in a continuous development ERP strategy: An analysis on the impact of end-users in the creation of an ERP continuous development strategy",
	journal = "International Journal of Procurement Management",
	year = "2023",
	volume = "16",
	number = "4",
	doi = "10.1504/IJPM.2022.10041848",
	pages = "499-529",
	url = "https://www.inderscience.com/info/inarticle.php?artid=129547"
}

TY  - JOUR
TI  - The role of users in a continuous development ERP strategy: An analysis on the impact of end-users in the creation of an ERP continuous development strategy
T2  - International Journal of Procurement Management
VL  - 16
IS  - 4
AU  - Gonçalves, R.
AU  - Rocha, D.
AU  - Lopes da Costa, R.
AU  - Pereira, L.
AU  - Dias, Á.
AU  - Teixeira, N.
PY  - 2023
SP  - 499-529
SN  - 1753-8432
DO  - 10.1504/IJPM.2022.10041848
UR  - https://www.inderscience.com/info/inarticle.php?artid=129547
AB  - The ERP projects are one of the best strategies to increase efficiency in organisations, however companies can face big deviations regarding budget and time. To enhance the likelihood for a successful implementation, organisations must establish a long-term continuous development plan that creates a technological environment that prioritises users as positive agents of change. Pre-implementation and implementation phases gather key stakeholders and system experts while the post-implementation phase is traditionally neglected in an ERP project framework which leads to inefficient long-term strategies. System users are key pieces when defining an ERP long-term strategic plan. This research was focused on understanding the role that end-users play in the continuous development of an ERP project. The study concluded that an appropriate technological environment would lead to more participative and involved user and the ability to understand the special impact of end-users will enhance the chances for a better implemented and less costly system.
ER  -