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Gonçalves, R., Cabrita, I., Pereira, L., Lopes da Costa, R., Dias, Á. & Vinhas da Silva, Rui (2021). Mobile banking: A study on adoption stages using Government Adoption Model (GAM) and the role of demographic moderators. International Journal of Managerial and Financial Accounting. 13 (3/4), 337-362
R. A. Gonçalves et al., "Mobile banking: A study on adoption stages using Government Adoption Model (GAM) and the role of demographic moderators", in Int. Journal of Managerial and Financial Accounting, vol. 13, no. 3/4, pp. 337-362, 2021
@article{gonçalves2021_1734890404200, author = "Gonçalves, R. and Cabrita, I. and Pereira, L. and Lopes da Costa, R. and Dias, Á. and Vinhas da Silva, Rui", title = "Mobile banking: A study on adoption stages using Government Adoption Model (GAM) and the role of demographic moderators", journal = "International Journal of Managerial and Financial Accounting", year = "2021", volume = "13", number = "3/4", doi = "10.1504/IJMFA.2022.10043070", pages = "337-362", url = "https://www.inderscience.com/jhome.php?jcode=ijmfa" }
TY - JOUR TI - Mobile banking: A study on adoption stages using Government Adoption Model (GAM) and the role of demographic moderators T2 - International Journal of Managerial and Financial Accounting VL - 13 IS - 3/4 AU - Gonçalves, R. AU - Cabrita, I. AU - Pereira, L. AU - Lopes da Costa, R. AU - Dias, Á. AU - Vinhas da Silva, Rui PY - 2021 SP - 337-362 SN - 1753-6715 DO - 10.1504/IJMFA.2022.10043070 UR - https://www.inderscience.com/jhome.php?jcode=ijmfa AB - The present study’s objective was to find the most relevant factors for adoption of mobile banking in Portugal at each service stage, using GAM model, and understand the role of demographic moderators. The research contributes to fulfil the gap in the literature of factors affecting mobile banking adoption according to adoption stages, being the first study to address the role of moderators in the described context. It was found that perceived functional benefit is the most relevant predictor at static and transaction stages, and availability of resources is the most relevant in the interaction stage. Regarding demographic moderators, only the relation between perceived awareness and mobile banking at the static stage was significantly moderated by gender. ER -