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Export Reference (APA) 
Guimarães, M. & Crespo de Carvalho, J. (2012). Outsourcing in Healthcare Through Process Modularization  A Lean Perspective. International Journal of Engineering Business Management. 4, 1-12
Export Reference (IEEE) 
M. C. Guimarães and J. L. Carvalho,  "Outsourcing in Healthcare Through Process Modularization  A Lean Perspective", in Int. Journal of Engineering Business Management, vol. 4, pp. 1-12, 2012
Export BibTeX 
@article{guimarães2012_1716133438557,
	author = "Guimarães, M. and Crespo de Carvalho, J.",
	title = "Outsourcing in Healthcare Through Process Modularization  A Lean Perspective",
	journal = "International Journal of Engineering Business Management",
	year = "2012",
	volume = "4",
	number = "",
	doi = "10.5772/51886",
	pages = "1-12",
	url = "http://www.intechopen.com/journals/international_journal_of_engineering_business_management/outsourcing-in-healthcare-through-process-modularization-a-lean-perspective"
}
Export RIS 
TY  - JOUR
TI  - Outsourcing in Healthcare Through Process Modularization  A Lean Perspective
T2  - International Journal of Engineering Business Management
VL  - 4
AU  - Guimarães, M.
AU  - Crespo de Carvalho, J.
PY  - 2012
SP  - 1-12
SN  - 1847-9790
DO  - 10.5772/51886
UR  - http://www.intechopen.com/journals/international_journal_of_engineering_business_management/outsourcing-in-healthcare-through-process-modularization-a-lean-perspective
AB  - Looking for efficiency, quality and profitability gains, healthcare organizations are adopting outsourcing solutions in the attempt of "doing more with less". Seeking for cost reduction, risk mitigation, adapting to quick changes without compromising internal resources, these organizations also take big risks in control and flexibility variables. In order to understand how healthcare organizations find the best value equation combining internal and external resources in a modular service conception, a case study on a start-up Long-term Care unit with innovative format, great levels of customization and following an outsourcing strategy, was carried out. The main conclusion, among others, is that in ambitious start-ups, having speed of entrance as the conditioning factor, a process orientation and management approach may offer a clear view of the gains related with trade-off decisions regarding time and cost (agility) and cost and quality (Leanness) ie, decisions under the "leagile" paradigm. This study contributes for a wider understanding of the "leagile" concept associated to an outsourcing operational strategy. Additionally, it also provides new insights to the concept of modularity in services settings in a complex service as healthcare. 
ER  -