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Export Reference (APA)
De Clercq, D. & Pereira, R. (2023). Unfair, uncertain, and unwilling: How decision-making unfairness and unclear job tasks reduce problem-focused voice behavior, unless there is task conflict. European Management Journal. 41 (3), 354-365
Export Reference (IEEE)
D. D. Clercq and R. T. Pereira,  "Unfair, uncertain, and unwilling: How decision-making unfairness and unclear job tasks reduce problem-focused voice behavior, unless there is task conflict", in European Management Journal, vol. 41, no. 3, pp. 354-365, 2023
Export BibTeX
@article{clercq2023_1765612787580,
	author = "De Clercq, D. and Pereira, R.",
	title = "Unfair, uncertain, and unwilling: How decision-making unfairness and unclear job tasks reduce problem-focused voice behavior, unless there is task conflict",
	journal = "European Management Journal",
	year = "2023",
	volume = "41",
	number = "3",
	doi = "10.1016/j.emj.2022.02.005",
	pages = "354-365",
	url = "https://www.sciencedirect.com/journal/european-management-journal"
}
Export RIS
TY  - JOUR
TI  - Unfair, uncertain, and unwilling: How decision-making unfairness and unclear job tasks reduce problem-focused voice behavior, unless there is task conflict
T2  - European Management Journal
VL  - 41
IS  - 3
AU  - De Clercq, D.
AU  - Pereira, R.
PY  - 2023
SP  - 354-365
SN  - 0263-2373
DO  - 10.1016/j.emj.2022.02.005
UR  - https://www.sciencedirect.com/journal/european-management-journal
AB  - In an attempt to expand extant literature devoted to employees' voice behavior, the current research unpacks the connection between their experience of procedural unfairness, such that organizational decision-making lacks transparency, and their problem-focused voice behavior. In this link, the authors predict that job ambiguity functions as a mediator, and coworker task conflict takes a moderating role. Survey data, collected among employees in a large Portuguese retail organization, affirm that perceptions about unfair decision policies can curtail employees’ propensities to raise their voice about organizational failures, because they develop the belief that their employer is failing to provide sufficient job-related information. If they can exchange conflicting viewpoints with others though, this detrimental process might not proceed. Organizations should take care to avoid accusations of unclear job roles, because they create a route by which frustrations about opaque decision-making can escalate into employee complacency; they also should encourage productive idea clashes within their ranks to help block that route.
ER  -