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The publication can be exported in the following formats: APA (American Psychological Association) reference format, IEEE (Institute of Electrical and Electronics Engineers) reference format, BibTeX and RIS.

Export Reference (APA) 
Marques, S., Cardoso, M. & Palma, A. (2012). The impact of environmental factors in satisfaction. In 19th EIRASS Recent Advances in Reatiling & Services Science Conference. (pp. 0-0). Viena
Export Reference (IEEE) 
S. M. Marques et al.,  "The impact of environmental factors in satisfaction", in 19th EIRASS Recent Advances in Reatiling & Services Science Conf., Viena, 2012, pp. 0-0
Export BibTeX 
@inproceedings{marques2012_1765574735291,
	author = "Marques, S. and Cardoso, M. and Palma, A.",
	title = "The impact of environmental factors in satisfaction",
	booktitle = "19th EIRASS Recent Advances in Reatiling & Services Science Conference",
	year = "2012",
	editor = "",
	pages = "0-0",
	publisher = "",
	address = "Viena",
	organization = "EIRASS",
	url = ""
}
Export RIS 
TY  - CPAPER
TI  - The impact of environmental factors in satisfaction
T2  - 19th EIRASS Recent Advances in Reatiling & Services Science Conference
AU  - Marques, S.
AU  - Cardoso, M.
AU  - Palma, A.
PY  - 2012
SP  - 0-0
CY  - Viena
ER  -