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Costa, C. U., Robalo, A. & Pereira, R. (2022). Innovativeness, innovation behavior and performance in the Portuguese hotel industry. Asia-Pacific Journal of Innovation in Hospitality and Tourism. 11 (1), 61-87
C. U. Costa et al., "Innovativeness, innovation behavior and performance in the Portuguese hotel industry", in Asia-Pacific Journal of Innovation in Hospitality and Tourism, vol. 11, no. 1, pp. 61-87, 2022
@article{costa2022_1725154041396, author = "Costa, C. U. and Robalo, A. and Pereira, R.", title = "Innovativeness, innovation behavior and performance in the Portuguese hotel industry", journal = "Asia-Pacific Journal of Innovation in Hospitality and Tourism", year = "2022", volume = "11", number = "1", pages = "61-87", url = "https://fslmjournals.taylors.edu.my/category/asia-pacific-journal-of-innovation-in-hospitality-and-tourism-apjiht/" }
TY - JOUR TI - Innovativeness, innovation behavior and performance in the Portuguese hotel industry T2 - Asia-Pacific Journal of Innovation in Hospitality and Tourism VL - 11 IS - 1 AU - Costa, C. U. AU - Robalo, A. AU - Pereira, R. PY - 2022 SP - 61-87 SN - 2289-1471 UR - https://fslmjournals.taylors.edu.my/category/asia-pacific-journal-of-innovation-in-hospitality-and-tourism-apjiht/ AB - This work investigates hotel innovation activity based on 11 hotel-specific innovation dimensions and antecedents. Results from a sample of 326 Portuguese hotels showed a high level of Innovativeness in the Portuguese hospitality industry. Information and Communication Technology, and Marketing were the leading innovation areas. The moderate level of Innovation Behavior demonstrates the dominance of incremental innovations. Hotel Size, Hotel Stars, Hotel Chain, and Personnel Training are significantly related to Innovation Behavior. Hotel Innovativeness positively impacted hotel Innovation Behavior, and hotel Innovation Behavior positively impacted hotel Performance. These findings provide both scholars and practitioners with relevant insights into hotel innovation in Portugal. ER -