Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Menezes, J. (2011). From Goods to Service Focus: adaptation in the railway industry.  12th International Research Symposium on Service Excellence in Management.
Exportar Referência (IEEE) 
J. C. Menezes,  "From Goods to Service Focus: adaptation in the railway industry. ", in 12th Int. Research Symp. on Service Excellence in Management, Ithaca, 2011
Exportar BibTeX 
@misc{menezes2011_1732197163240,
	author = "Menezes, J.",
	title = "From Goods to Service Focus: adaptation in the railway industry. ",
	year = "2011",
	howpublished = "Digital",
	url = ""
}
Exportar RIS 
TY  - CPAPER
TI  - From Goods to Service Focus: adaptation in the railway industry. 
T2  - 12th International Research Symposium on Service Excellence in Management
AU  - Menezes, J.
PY  - 2011
CY  - Ithaca
ER  -