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Portela, S. & Menezes, R. (2009). On the use of survival analysis to improve customer management. In Proceedings of the International Conference on Technology and Business Management. (pp. 0-0). Dubai
S. M. Portela and R. M. Menezes, "On the use of survival analysis to improve customer management", in Proc. of the Int. Conf. on Technology and Business Management, Dubai, 2009, pp. 0-0
@inproceedings{portela2009_1732199308521, author = "Portela, S. and Menezes, R.", title = "On the use of survival analysis to improve customer management", booktitle = "Proceedings of the International Conference on Technology and Business Management", year = "2009", editor = "", pages = "0-0", publisher = "", address = "Dubai", organization = "", url = "" }