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Portela, S. & Menezes, R. (2009). Modeling Customer Churn: An Application of Duration Models. In Proceedings of the Australian and New Zealand Marketing Academy Conference, Melbourne. (pp. 0-0). Melbourne
S. M. Portela and R. M. Menezes, "Modeling Customer Churn: An Application of Duration Models", in Proc. of the Australian and New Zealand Marketing Academy Conf., Melbourne, Melbourne, 2009, pp. 0-0
@inproceedings{portela2009_1734885343135, author = "Portela, S. and Menezes, R.", title = "Modeling Customer Churn: An Application of Duration Models", booktitle = "Proceedings of the Australian and New Zealand Marketing Academy Conference, Melbourne", year = "2009", editor = "", pages = "0-0", publisher = "", address = "Melbourne", organization = "ANZMAC", url = "" }