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Portela, S. & Menezes, R. (2010). Customer Management by Using Duration Models. In Proceedings of the ALIO-INFORMS Joint International Meeting. (pp. 0-0). Buenos Aires
S. M. Portela and R. M. Menezes, "Customer Management by Using Duration Models", in Proc. of the ALIO-INFORMS Joint Int. Meeting, Buenos Aires, 2010, pp. 0-0
@inproceedings{portela2010_1732199162263, author = "Portela, S. and Menezes, R.", title = "Customer Management by Using Duration Models", booktitle = "Proceedings of the ALIO-INFORMS Joint International Meeting", year = "2010", editor = "", pages = "0-0", publisher = "", address = "Buenos Aires", organization = "", url = "" }