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Portela, S. & Menezes, R. (2009). Analysing the Customer Churn Risk using Duration Models. International Conference on Interdisciplinary Mathematical and Statistical Techniques (IMST).
S. M. Portela and R. M. Menezes, "Analysing the Customer Churn Risk using Duration Models", in Int. Conf. on Interdisciplinary Mathematical and Statistical Techniques (IMST), Pilsen, 2009
@misc{portela2009_1732197885711, author = "Portela, S. and Menezes, R.", title = "Analysing the Customer Churn Risk using Duration Models", year = "2009", howpublished = "Digital", url = "" }