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The publication can be exported in the following formats: APA (American Psychological Association) reference format, IEEE (Institute of Electrical and Electronics Engineers) reference format, BibTeX and RIS.

Export Reference (APA) 
Portela, S. & Menezes, R. (2009). Modeling Customer Churn: An Application of Duration Models. Australian and New Zealand Marketing Academy Conference.
Export Reference (IEEE) 
S. M. Portela and R. M. Menezes,  "Modeling Customer Churn: An Application of Duration Models", in Australian and New Zealand Marketing Academy Conf., Melbourne, 2009
Export BibTeX 
@misc{portela2009_1769466368248,
	author = "Portela, S. and Menezes, R.",
	title = "Modeling Customer Churn: An Application of Duration Models",
	year = "2009",
	howpublished = "Digital",
	url = ""
}
Export RIS 
TY  - CPAPER
TI  - Modeling Customer Churn: An Application of Duration Models
T2  - Australian and New Zealand Marketing Academy Conference
AU  - Portela, S.
AU  - Menezes, R.
PY  - 2009
CY  - Melbourne
ER  -