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Menezes, R. & Portela, S. (2009). A Logit Model of Customer Churn as a Way to Improve the Customer Retention Strategy in the Fixed Telecommunications Industry in Portugal. Australian and New Zealand Marketing Academy Conference.
R. M. Menezes and S. M. Portela, "A Logit Model of Customer Churn as a Way to Improve the Customer Retention Strategy in the Fixed Telecommunications Industry in Portugal", in Australian and New Zealand Marketing Academy Conf., Melbourne, 2009
@misc{menezes2009_1732197921835, author = "Menezes, R. and Portela, S.", title = "A Logit Model of Customer Churn as a Way to Improve the Customer Retention Strategy in the Fixed Telecommunications Industry in Portugal", year = "2009", howpublished = "Digital", url = "" }