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Portela, S. & Menezes, R. (2010). An Empirical Investigation of the Factors that Influence the Customer Churn in the Portuguese Fixed Telecommunications Industry: A Survival Analysis Application. The Global Management, Accounting and Finance Research Conference.
S. M. Portela and R. M. Menezes, "An Empirical Investigation of the Factors that Influence the Customer Churn in the Portuguese Fixed Telecommunications Industry: A Survival Analysis Application", in The Global Management, Accounting and Finance Research Conf., Nova Iorque, 2010
@misc{portela2010_1769466353532,
author = "Portela, S. and Menezes, R.",
title = "An Empirical Investigation of the Factors that Influence the Customer Churn in the Portuguese Fixed Telecommunications Industry: A Survival Analysis Application",
year = "2010",
howpublished = "Digital",
url = ""
}
TY - CPAPER TI - An Empirical Investigation of the Factors that Influence the Customer Churn in the Portuguese Fixed Telecommunications Industry: A Survival Analysis Application T2 - The Global Management, Accounting and Finance Research Conference AU - Portela, S. AU - Menezes, R. PY - 2010 CY - Nova Iorque ER -
Português