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Portela, S. & Menezes, R. (2010). The Duration of the Customer Relationship with Fixed Telecommunications Service Providers In Portugal using Survival Analysis. International Multi-Conference on Complexity, Informatics, and Cybernetics.
S. M. Portela and R. M. Menezes, "The Duration of the Customer Relationship with Fixed Telecommunications Service Providers In Portugal using Survival Analysis", in Int. Multi-Conf. on Complexity, Informatics, and Cybernetics, Orlando, 2010
@misc{portela2010_1734887507374, author = "Portela, S. and Menezes, R.", title = "The Duration of the Customer Relationship with Fixed Telecommunications Service Providers In Portugal using Survival Analysis", year = "2010", howpublished = "Impresso", url = "" }