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Deitmer, A., Silva, J. M. V.-B. da & Möhring, M. (2022). Developing a research agenda for digital accessibility in multinational enterprises. In Proccedings of the 29th International Annual EurOMA Conference.: European Operations Management Association.
A. Deitmer et al., "Developing a research agenda for digital accessibility in multinational enterprises", in Proccedings of the 29th Int. Annu. EurOMA Conf., European Operations Management Association, 2022
@inproceedings{deitmer2022_1734879267080, author = "Deitmer, A. and Silva, J. M. V.-B. da and Möhring, M.", title = "Developing a research agenda for digital accessibility in multinational enterprises", booktitle = "Proccedings of the 29th International Annual EurOMA Conference", year = "2022", editor = "", volume = "", number = "", series = "", publisher = "European Operations Management Association", address = "", organization = "University of Sussex", url = "https://www.sussex.ac.uk/business-school/research/events/euroma-2022-conference" }
TY - CPAPER TI - Developing a research agenda for digital accessibility in multinational enterprises T2 - Proccedings of the 29th International Annual EurOMA Conference AU - Deitmer, A. AU - Silva, J. M. V.-B. da AU - Möhring, M. PY - 2022 UR - https://www.sussex.ac.uk/business-school/research/events/euroma-2022-conference AB - Digital accessibility for disabled people is a hot topic of Corporate Social Responsibility, mandatory under current UN and UE dispositions. This research aims at investigating its company-wide administrative integration by developing a systematic process of enquiry producing a diagnosis tool under the guidance of the Soft Systems Methodology (RQ3). Absorptive capacity provided the theoretical umbrella for structuring the problem-situation (RQ1) by setting its Root Definitions. Thus, the expected scientifically supported diagnosing tool should generate feasible and desirable changes to the problem-situation perceptions (RQ2). Digital Accessibility by Design in Service was coined to define this innovative and relevant approach. ER -