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Guerreiro, J., Loureiro, S. M. C. & Ribeiro, C. (2022). Advertising acceptance via smart speakers. Spanish Journal of Marketing - ESIC. 26 (3), 286-308
J. R. Guerreiro et al., "Advertising acceptance via smart speakers", in Spanish Journal of Marketing - ESIC, vol. 26, no. 3, pp. 286-308, 2022
@article{guerreiro2022_1734882970884, author = "Guerreiro, J. and Loureiro, S. M. C. and Ribeiro, C.", title = "Advertising acceptance via smart speakers", journal = "Spanish Journal of Marketing - ESIC", year = "2022", volume = "26", number = "3", doi = "10.1108/SJME-02-2022-0028", pages = "286-308", url = "https://www.emerald.com/insight/content/doi/10.1108/SJME-02-2022-0028/full/html" }
TY - JOUR TI - Advertising acceptance via smart speakers T2 - Spanish Journal of Marketing - ESIC VL - 26 IS - 3 AU - Guerreiro, J. AU - Loureiro, S. M. C. AU - Ribeiro, C. PY - 2022 SP - 286-308 SN - 2444-9695 DO - 10.1108/SJME-02-2022-0028 UR - https://www.emerald.com/insight/content/doi/10.1108/SJME-02-2022-0028/full/html AB - Purpose: The influence of technology on marketing communications is rising in both applications and value created. Artificial intelligence (AI) and, as a result, smart speakers are benefiting both brands and customers at many levels. In particular, AI opens up the possibility to establish human-like dialogs with customers and to advertise brands in a new and engaging way. Therefore, the purpose of this paper is to understand why and how consumers would accept receiving advertising (ad) via AI-enabled devices such as smart speakers. Design/methodology/approach: A total of 326 individuals participated in a study that explored the factors influencing ad acceptance in smart devices. A partial least squares-structural equation model technique was used to validate the results. Findings: The findings show that customer acceptance of ads via smart assistants is influenced by smart assistant usefulness and hedonic motivations. However, privacy risk moderates the relationship between smart speaker ease of use and smart speaker usefulness. Originality/value: This paper explores the main drivers of ad acceptance via smart speakers and goes beyond the existing knowledge of smart speaker acceptance to further explore how this can become an important channel for brands to communicate. ER -