Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Loureiro, S. M. C., Bilro, R. G. & Neto, D. (2023). Working with AI: Can stress bring happiness?. Service Business. 17, 233-255
Exportar Referência (IEEE) 
S. M. Loureiro et al.,  "Working with AI: Can stress bring happiness?", in Service Business, vol. 17, pp. 233-255, 2023
Exportar BibTeX 
@article{loureiro2023_1714627526182,
	author = "Loureiro, S. M. C. and Bilro, R. G. and Neto, D.",
	title = "Working with AI: Can stress bring happiness?",
	journal = "Service Business",
	year = "2023",
	volume = "17",
	number = "",
	doi = "10.1007/s11628-022-00514-8",
	pages = "233-255",
	url = "https://www.springer.com/journal/11628/"
}
Exportar RIS 
TY  - JOUR
TI  - Working with AI: Can stress bring happiness?
T2  - Service Business
VL  - 17
AU  - Loureiro, S. M. C.
AU  - Bilro, R. G.
AU  - Neto, D.
PY  - 2023
SP  - 233-255
SN  - 1862-8516
DO  - 10.1007/s11628-022-00514-8
UR  - https://www.springer.com/journal/11628/
AB  - This paper explores the effect of artificial intelligence (AI) on employee happiness
and proposes a model founded on stress and coping theory to analyze the effect of
benign stress on employee happiness and its indirect effect via employee engagement.
It combines semi-structured interviews with employees working alongside AI
algorithms and agents and surveys 200 employees to assess the proposed model. The
results demonstrate that incorporating AI in the workplace can generate stress and
affect human well-being but can also be a motivational factor instead of a concern,
and that employee engagement plays an essential role in mediating the relationship.
ER  -