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Conceição, A., Picoito, C. & Major, M. (2024). Implementing an hospital accreditation programme in a context of NPM reforms: Pressures and conflicting logics. Public Money and Management. 44 (3), 244-251
A. C. Conceição et al., "Implementing an hospital accreditation programme in a context of NPM reforms: Pressures and conflicting logics", in Public Money and Management, vol. 44, no. 3, pp. 244-251, 2024
@article{conceição2024_1732198659120, author = "Conceição, A. and Picoito, C. and Major, M.", title = "Implementing an hospital accreditation programme in a context of NPM reforms: Pressures and conflicting logics", journal = "Public Money and Management", year = "2024", volume = "44", number = "3", doi = "10.1080/09540962.2022.2133202", pages = "244-251", url = "https://www.tandfonline.com/doi/full/10.1080/09540962.2022.2133202" }
TY - JOUR TI - Implementing an hospital accreditation programme in a context of NPM reforms: Pressures and conflicting logics T2 - Public Money and Management VL - 44 IS - 3 AU - Conceição, A. AU - Picoito, C. AU - Major, M. PY - 2024 SP - 244-251 SN - 0954-0962 DO - 10.1080/09540962.2022.2133202 UR - https://www.tandfonline.com/doi/full/10.1080/09540962.2022.2133202 AB - This article examines how an accreditation programme emerged and developed in a hospital in the context of New Public Management reforms. A case study demonstrates that healthcare organizations characterized as contested can self-transform into aligned ones. Accreditation programmes can provide the means to do this. Quality assurance practices and technical medical expertise coexisted as the initiative did not interfere with doctors’ independence and identity. Committed leadership was vital, particularly having a medical professional leading the project. As well, trust was an essential mechanism for effective collaboration between professionals, thus preventing resistance to change. ER -