Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Jerónimo, C. H., Pereira, L., Lopes da Costa, R. & Dias, Á. (2022). Service design from staffing to outsourcing. International Journal of Service Science, Management, Engineering, and Technology. 13 (1)
Exportar Referência (IEEE) 
C. M. Jerónimo et al.,  "Service design from staffing to outsourcing", in Int. Journal of Service Science, Management, Engineering, and Technology, vol. 13, no. 1, 2022
Exportar BibTeX 
@article{jerónimo2022_1734880545989,
	author = "Jerónimo, C. H. and Pereira, L. and Lopes da Costa, R. and Dias, Á.",
	title = "Service design from staffing to outsourcing",
	journal = "International Journal of Service Science, Management, Engineering, and Technology",
	year = "2022",
	volume = "13",
	number = "1",
	doi = "10.4018/IJSSMET.297493",
	url = "https://www.igi-global.com/gateway/article/full-text-pdf/297493"
}
Exportar RIS 
TY  - JOUR
TI  - Service design from staffing to outsourcing
T2  - International Journal of Service Science, Management, Engineering, and Technology
VL  - 13
IS  - 1
AU  - Jerónimo, C. H.
AU  - Pereira, L.
AU  - Lopes da Costa, R.
AU  - Dias, Á.
PY  - 2022
SN  - 1947-959X
DO  - 10.4018/IJSSMET.297493
UR  - https://www.igi-global.com/gateway/article/full-text-pdf/297493
AB  - The term outsourcing has become a conventional means of describing anything associated with the transaction of services that enables client organisations to blur core activities and thereby reduce their internal workforce and costs. The main objective of this study is confirming a gap in detailed and spe-cific reviews of formats and economic transactions through non-standard forms of employment, namely in a service design model from Staffing to Outsourcing. The literature review was performed using text mining and topic modelling techniques to group relevant topics and decreases the likelihood of human bias, while bringing robustness to the analysis. The results are reflected in a conceptual state of the art diagram that will serve as a basis to new discussions.
ER  -