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De Clercq, D. & Pereira, R. (2023). Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings. Canadian Journal of Administrative Sciences. 40 (4), 425-440
D. D. Clercq and R. T. Pereira, "Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings", in Canadian Journal of Administrative Sciences, vol. 40, no. 4, pp. 425-440, 2023
@article{clercq2023_1725153928411, author = "De Clercq, D. and Pereira, R.", title = "Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings", journal = "Canadian Journal of Administrative Sciences", year = "2023", volume = "40", number = "4", doi = "10.1002/cjas.1705", pages = "425-440", url = "https://onlinelibrary.wiley.com/doi/10.1002/cjas.1705" }
TY - JOUR TI - Relationship conflict, low goodwill trust, innovation propensity-and help? How to encourage helping behaviours even in conflict‐laden work settings T2 - Canadian Journal of Administrative Sciences VL - 40 IS - 4 AU - De Clercq, D. AU - Pereira, R. PY - 2023 SP - 425-440 SN - 0825-0383 DO - 10.1002/cjas.1705 UR - https://onlinelibrary.wiley.com/doi/10.1002/cjas.1705 AB - To unpack the link between employees' relationship conflict and helping behaviours, this study postulates a mediating role of the extent to which employees exhibit low goodwill trust in co-workers and a moderating role of their innovation propensity. As the findings confirm, emotion-laden conflict compromises employees' propensities to assist co-workers because they believe that they cannot count on co-workers’ goodwill, which, as we theorize, is informed by their desire to protect their self-esteem. The extent to which employees derive joy from generating novel ideas subdues this process. This study points to a notable mechanism (low goodwill trust) by which emotion-based tensions translate into low voluntarism and how this process is disrupted by an intrinsic motivation for innovation. ER -