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Ferreira, F. & Barata, J. M. M. (2011). A snapshot of the Portuguese e-banking activity: Insights and a conceptual framework to allocate strategic hindrances. International Journal of Electronic Business. 9 (3), 238-254
F. A. Ferreira and J. M. Barata, "A snapshot of the Portuguese e-banking activity: Insights and a conceptual framework to allocate strategic hindrances", in Int. Journal of Electronic Business, vol. 9, no. 3, pp. 238-254, 2011
@article{ferreira2011_1734529897497, author = "Ferreira, F. and Barata, J. M. M.", title = "A snapshot of the Portuguese e-banking activity: Insights and a conceptual framework to allocate strategic hindrances", journal = "International Journal of Electronic Business", year = "2011", volume = "9", number = "3", doi = "10.1504/IJEB.2011.042544", pages = "238-254", url = "http://www.inderscience.com/jhome.php?jcode=ijeb" }
TY - JOUR TI - A snapshot of the Portuguese e-banking activity: Insights and a conceptual framework to allocate strategic hindrances T2 - International Journal of Electronic Business VL - 9 IS - 3 AU - Ferreira, F. AU - Barata, J. M. M. PY - 2011 SP - 238-254 SN - 1470-6067 DO - 10.1504/IJEB.2011.042544 UR - http://www.inderscience.com/jhome.php?jcode=ijeb AB - It is widely known that the emergence of Information and Communication Technologies (ICTs) presents a challenge to financial institutions in terms of providing alternative means of services. However, this progression has its own shortcomings. This paper aims to offer a snapshot of the electronic banking activity in Portugal by highlighting some of the major strategic hindrances faced by the sector's evolution. Our study also aims to provide a conceptual framework where barriers to the e-banking evolution are allocated into four major categories of strategic hindrances. To determine the practical relevance of our framework, a panel study has been conducted, and the framework's strengths and weaknesses have also been discussed. ER -