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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Ramos, J., Ferreira, F. & Barata, J. M. M. (2011). Banking services in Portugal: a preliminary analysis to the perception and expectations of front office employees. International Journal of Management and Enterprise Development. 10 (2/3), 188-207
Exportar Referência (IEEE) 
J. B. Ramos et al.,  "Banking services in Portugal: a preliminary analysis to the perception and expectations of front office employees", in Int. Journal of Management and Enterprise Development, vol. 10, no. 2/3, pp. 188-207, 2011
Exportar BibTeX 
@article{ramos2011_1715247011122,
	author = "Ramos, J. and Ferreira, F. and Barata, J. M. M.",
	title = "Banking services in Portugal: a preliminary analysis to the perception and expectations of front office employees",
	journal = "International Journal of Management and Enterprise Development",
	year = "2011",
	volume = "10",
	number = "2/3",
	doi = "10.1504/IJMED.2011.041549",
	pages = "188-207",
	url = "http://www.inderscience.com/info/inarticle.php?artid=41549"
}
Exportar RIS 
TY  - JOUR
TI  - Banking services in Portugal: a preliminary analysis to the perception and expectations of front office employees
T2  - International Journal of Management and Enterprise Development
VL  - 10
IS  - 2/3
AU  - Ramos, J.
AU  - Ferreira, F.
AU  - Barata, J. M. M.
PY  - 2011
SP  - 188-207
SN  - 1468-4330
DO  - 10.1504/IJMED.2011.041549
UR  - http://www.inderscience.com/info/inarticle.php?artid=41549
AB  -  The banking sector offers high rates of employment in Portugal. This study aims to determine the degree of satisfaction and career expectations of bank branch employees in the Portuguese region of Santarem to inform graduated students who search for job opportunities and professional careers in the banking sector. It should be highlighted that the region of Santarem has been selected based on reasons of convenience. In terms of empirical results, a questionnaire has been developed and it should be mentioned that the degree of satisfaction has been considered as high, i.e. despite the effects of several variables, such as the strategic impact of information and communication technologies, bank branch employees revealed themselves to be optimistic about their future and generally satisfied with their job positions.
ER  -