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Brochado, A. & Santos, T. (2011). Assessing the Quality of Public Service. An Application to the Office of Urban Service - Santa Maria da Feira - Portugal. IJUP11 - 4th meeting of young researchers at UP.
A. M. Brochado and T. Santos, "Assessing the Quality of Public Service. An Application to the Office of Urban Service - Santa Maria da Feira - Portugal", in IJUP11 - 4th meeting of young researchers at UP, 2011
@misc{brochado2011_1734883289301, author = "Brochado, A. and Santos, T.", title = "Assessing the Quality of Public Service. An Application to the Office of Urban Service - Santa Maria da Feira - Portugal", year = "2011", howpublished = "Digital", url = "" }