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Loureiro, S.M.C., Lienbacher, E. & Walter, E. (2010). Effects of customer value on internet banking corporate reputation and satisfaction: a comparative study in Portugal and Austria. In Eun Young Kim (Ed.), Global Marketing Conference-Marketing in a Turbulent Environment. (pp. 1977-1990). Tokyo: GMC.
S. M. Loureiro et al., "Effects of customer value on internet banking corporate reputation and satisfaction: a comparative study in Portugal and Austria", in Global Marketing Conf.-Marketing in a Turbulent Environment, Eun Young Kim , Ed., Tokyo, GMC, 2010, pp. 1977-1990
@inproceedings{loureiro2010_1765574365925,
author = "Loureiro, S.M.C. and Lienbacher, E. and Walter, E.",
title = "Effects of customer value on internet banking corporate reputation and satisfaction: a comparative study in Portugal and Austria",
booktitle = "Global Marketing Conference-Marketing in a Turbulent Environment",
year = "2010",
editor = "Eun Young Kim ",
pages = "1977-1990",
publisher = " GMC",
address = "Tokyo",
organization = "Chungbuk National University",
url = "http://www.kamsconference.org"
}
TY - CPAPER TI - Effects of customer value on internet banking corporate reputation and satisfaction: a comparative study in Portugal and Austria T2 - Global Marketing Conference-Marketing in a Turbulent Environment AU - Loureiro, S.M.C. AU - Lienbacher, E. AU - Walter, E. PY - 2010 SP - 1977-1990 SN - 1976-8699 CY - Tokyo UR - http://www.kamsconference.org ER -
Português