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Export Reference (APA) 
Rodrigues, L. F., Oliveira, A. & Rodrigues, H. (2023). Technology management has a significant impact on digital transformation in the banking sector. International Review of Economics and Finance. 88, 1375-1388
Export Reference (IEEE) 
L. F. Rodrigues et al.,  "Technology management has a significant impact on digital transformation in the banking sector", in Int. Review of Economics and Finance, vol. 88, pp. 1375-1388, 2023
Export BibTeX 
@article{rodrigues2023_1715919792325,
	author = "Rodrigues, L. F. and Oliveira, A. and Rodrigues, H.",
	title = "Technology management has a significant impact on digital transformation in the banking sector",
	journal = "International Review of Economics and Finance",
	year = "2023",
	volume = "88",
	number = "",
	doi = "10.1016/j.iref.2023.07.040",
	pages = "1375-1388",
	url = "https://www.sciencedirect.com/journal/international-review-of-economics-and-finance"
}
Export RIS 
TY  - JOUR
TI  - Technology management has a significant impact on digital transformation in the banking sector
T2  - International Review of Economics and Finance
VL  - 88
AU  - Rodrigues, L. F.
AU  - Oliveira, A.
AU  - Rodrigues, H.
PY  - 2023
SP  - 1375-1388
SN  - 1059-0560
DO  - 10.1016/j.iref.2023.07.040
UR  - https://www.sciencedirect.com/journal/international-review-of-economics-and-finance
AB  - Technology management and a good relationship among employees are vital keys to assure any digital transformation process. We may therefore rightly ask “What are the main drivers influencing IT and non-IT employee relationships that may have an impact on digital transformation in the banking sector?“. Aiming to identify those drivers, we developed a questionnaire for an exploratory study into employees' perceptions of the IT or non-IT measures undertaken to improve any digital transformation project. We had a sample of 604 bank employees working in software development. Leximancer was used as a qualitative technique tool for content textual analyses. The findings highlighted seven key factors that have an impact on digital transformation, namely: department, lack of cooperation, communication, requests, experience, relationship, and business. Internal clients tend to have a negative perception of IT developers mainly due to a lack of understanding of business requests. This study contributes to scholarship with a conceptual model to explain the main concepts that may affect the relationship between IT and non-IT employees’ and departments teamwork in the digital transformation process, in the banking sector specifically. We also contribute by identifying the most important elements to achieve organizational success.
ER  -