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The publication can be exported in the following formats: APA (American Psychological Association) reference format, IEEE (Institute of Electrical and Electronics Engineers) reference format, BibTeX and RIS.

Export Reference (APA) 
Portela, S. & Menezes, R. (2010). The duration of the costumer relationship with fixed telecommunications service providers in Portugal. In Baralt, J., Callaos, N., Chu, H-W., Savoie, M.J., Zinn, C.D. (Ed.), The International Multi-Conference on Complexity, Informatics and Cybernetics. (pp. 451-456). Orlando: IIIS.
Export Reference (IEEE) 
S. M. Portela and R. M. Menezes,  "The duration of the costumer relationship with fixed telecommunications service providers in Portugal", in The Int. Multi-Conf. on Complexity, Informatics and Cybernetics, Baralt, J., Callaos, N., Chu, H-W., Savoie, M.J., Zinn, C.D., Ed., Orlando, IIIS, 2010, pp. 451-456
Export BibTeX 
@inproceedings{portela2010_1769466368642,
	author = "Portela, S. and Menezes, R.",
	title = "The duration of the costumer relationship with fixed telecommunications service providers in Portugal",
	booktitle = "The International Multi-Conference on Complexity, Informatics and Cybernetics",
	year = "2010",
	editor = "Baralt, J., Callaos, N., Chu, H-W., Savoie, M.J., Zinn, C.D.",
	pages = "451-456",
	publisher = "IIIS",
	address = "Orlando",
	organization = "International Institute of Informatics and Systemics",
	url = ""
}
Export RIS 
TY  - CPAPER
TI  - The duration of the costumer relationship with fixed telecommunications service providers in Portugal
T2  - The International Multi-Conference on Complexity, Informatics and Cybernetics
AU  - Portela, S.
AU  - Menezes, R.
PY  - 2010
SP  - 451-456
CY  - Orlando
ER  -