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Portela, S. & Menezes, R. (2010). The duration of the costumer relationship with fixed telecommunications service providers in Portugal. In Baralt, J., Callaos, N., Chu, H-W., Savoie, M.J., Zinn, C.D. (Ed.), The International Multi-Conference on Complexity, Informatics and Cybernetics (pp. 451?456). IIIS.
S. M. Portela and R. M. Menezes, "The duration of the costumer relationship with fixed telecommunications service providers in Portugal", in The Int. Multi-Conf. on Complexity, Informatics and Cybernetics, Baralt, J., Callaos, N., Chu, H-W., Savoie, M.J., Zinn, C.D., Ed., Orlando, IIIS, 2010, pp. 451-456
@inproceedings{portela2010_1789166094761,
author = "Portela, S. and Menezes, R.",
title = "The duration of the costumer relationship with fixed telecommunications service providers in Portugal",
booktitle = "The International Multi-Conference on Complexity, Informatics and Cybernetics",
year = "2010",
editor = "Baralt, J., Callaos, N., Chu, H-W., Savoie, M.J., Zinn, C.D.",
pages = "451-456",
publisher = "IIIS",
address = "Orlando",
organization = "International Institute of Informatics and Systemics",
url = ""
}
English