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van Velsen, L., Schokking, L., Siderakis, E., Knospe, G.-M., Brandl, L., Mooser, B....Brodbeck, J. (2024). Development of an online service for coping with spousal loss by means of human-centered and stakeholder-inclusive design: The case of LEAVES. Death Studies. 48 (2), 187-196
L. V. Velsen et al., "Development of an online service for coping with spousal loss by means of human-centered and stakeholder-inclusive design: The case of LEAVES", in Death Studies, vol. 48, no. 2, pp. 187-196, 2024
@article{velsen2024_1721813616481, author = "van Velsen, L. and Schokking, L. and Siderakis, E. and Knospe, G.-M. and Brandl, L. and Mooser, B. and Madörin, S. and Jacinto, S. and Gouveia, A. and Brodbeck, J.", title = "Development of an online service for coping with spousal loss by means of human-centered and stakeholder-inclusive design: The case of LEAVES", journal = "Death Studies", year = "2024", volume = "48", number = "2", doi = "10.1080/07481187.2023.2203680", pages = "187-196", url = "https://www.tandfonline.com/journals/udst20" }
TY - JOUR TI - Development of an online service for coping with spousal loss by means of human-centered and stakeholder-inclusive design: The case of LEAVES T2 - Death Studies VL - 48 IS - 2 AU - van Velsen, L. AU - Schokking, L. AU - Siderakis, E. AU - Knospe, G.-M. AU - Brandl, L. AU - Mooser, B. AU - Madörin, S. AU - Jacinto, S. AU - Gouveia, A. AU - Brodbeck, J. PY - 2024 SP - 187-196 SN - 0748-1187 DO - 10.1080/07481187.2023.2203680 UR - https://www.tandfonline.com/journals/udst20 AB - To support older mourners after the loss of their partner, LEAVES, an online self-help service that delivers the LIVIA spousal bereavement intervention, was developed. It integrates an embodied conversational agent and an initial risk assessment. Based on an iterative, human-centered, and stakeholder inclusive approach, interviews with older mourners and focus groups with stakeholders were conducted to understand their perspective on grief and on using LEAVES. Subsequently, the resulting technology and service model were evaluated by means of interviews, focus groups, and an online survey. While digital literacy remains a challenge, LEAVES shows promise of being supportive to the targeted end-users. ER -