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Export Reference (APA) 
Galvão, A., Brito e Abreu, F. & Joanaz de Melo, J. (2024). Towards a Consensual Definition for Smart Tourism and Smart Tourism Tools. In Elena Kornyshova, Rébecca Deneckère, Eric Gressier-Soudan, John Murray, Sjaak Brinkkemper (Ed.), Smart Life and Smart Life Engineering: Current State and Future Vision. (pp. 1-20).: Springer Nature.
Export Reference (IEEE) 
A. M. Galvão et al.,  "Towards a Consensual Definition for Smart Tourism and Smart Tourism Tools", in Smart Life and Smart Life Engineering: Current State and Future Vision, Elena Kornyshova, Rébecca Deneckère, Eric Gressier-Soudan, John Murray, Sjaak Brinkkemper, Ed., Springer Nature, 2024, pp. 1-20
Export BibTeX 
@incollection{galvão2024_1716160237014,
	author = "Galvão, A. and Brito e Abreu, F. and Joanaz de Melo, J.",
	title = "Towards a Consensual Definition for Smart Tourism and Smart Tourism Tools",
	chapter = "",
	booktitle = "Smart Life and Smart Life Engineering: Current State and Future Vision",
	year = "2024",
	volume = "",
	series = "Lecture Notes in Business Information Processing",
	edition = "",
	pages = "1-1",
	publisher = "Springer Nature",
	address = "",
	url = "https://www.springer.com/series/7911"
}
Export RIS 
TY  - CHAP
TI  - Towards a Consensual Definition for Smart Tourism and Smart Tourism Tools
T2  - Smart Life and Smart Life Engineering: Current State and Future Vision
AU  - Galvão, A.
AU  - Brito e Abreu, F.
AU  - Joanaz de Melo, J.
PY  - 2024
SP  - 1-20
SN  - 1865-1348
UR  - https://www.springer.com/series/7911
AB  - Smart tourism (ST) stems from the concepts of e-tourism - focused on the digitalization of processes within the tourism industry, and digital tourism – also considering the digitalization within the tourist experience. The earlier ST references found regard ST Destinations and emerge from the development of Smart Cities.

Our initial literature review on the ST concept and Smart Tourism Tools (STT) revealed significant research uncertainties: ST is poorly defined and frequently linked to the concept of Smart Cities; different authors have different, sometimes contradictory, views on the goals of ST; STT claims are often only based on technological aspects, and their “smartness” is difficult to evaluate; often the term “Smart” describes developments fueled by cutting-edge technologies, which lose that status after a few years.

This chapter is scoped in the ongoing initiative of building an online observatory to provide a broad view of STTs' offerings in Europe. Such an observatory requires methodologies and tools to evaluate “smartness” based on a sound definition of ST and STT and being able to cope with technological evolution. We describe herein the results of a participatory approach where we invited ST experts worldwide in our effort to reach that soundness.
ER  -