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Export Reference (APA) 
Santos, A. S. R., Vladislava Lendzhova, Sonata Vyšniauskienė, Ferreira, T., Sousa, João Carlos, Roque, I....Niall O’Higgins (2024). Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania. Politics and Governance. 12
Export Reference (IEEE) 
A. S. Santos et al.,  "Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania", in Politics and Governance, vol. 12, 2024
Export BibTeX 
@article{santos2024_1766456405451,
	author = "Santos, A. S. R. and Vladislava Lendzhova and Sonata Vyšniauskienė and Ferreira, T. and Sousa, João Carlos and Roque, I. and Kerli Kõiv and Katrin Saks and Omeed Agahi and Òscar Prieto‐Flores and Niall O’Higgins",
	title = "Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania",
	journal = "Politics and Governance",
	year = "2024",
	volume = "12",
	number = "",
	doi = "10.17645/pag.7437",
	url = "https://www.cogitatiopress.com/politicsandgovernance/article/view/7437"
}
Export RIS 
TY  - JOUR
TI  - Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania
T2  - Politics and Governance
VL  - 12
AU  - Santos, A. S. R.
AU  - Vladislava Lendzhova
AU  - Sonata Vyšniauskienė
AU  - Ferreira, T.
AU  - Sousa, João Carlos
AU  - Roque, I.
AU  - Kerli Kõiv
AU  - Katrin Saks
AU  - Omeed Agahi
AU  - Òscar Prieto‐Flores
AU  - Niall O’Higgins
PY  - 2024
SN  - 2183-2463
DO  - 10.17645/pag.7437
UR  - https://www.cogitatiopress.com/politicsandgovernance/article/view/7437
AB  - The Covid-19 pandemic provoked critical changes to welfare in Europe, requiring the dematerialisation of programmes and services while relying mainly on remote support. This study aims to present insights into how European public employment services have coped and adapted to the pandemic challenges, particularly regarding the digitalisation and delivery of services to young people in rural areas. It focuses on three case studies from distinct European regions: Portugal, Bulgaria, and Lithuania. It is based on an exploratory survey of public employment services national offices and qualitative data collected from public employment services offices in rural settings. It highlights the advantages and dangers of the adoption of digitalisation processes, namely considering literacy and accessibility in diverse contexts. It concludes that despite cultural and regional differences, all three countries evidenced an acceleration in service provision due to digitalisation and were capable of adjusting their practices to remote delivery. However, rural areas faced delays due to poor infrastructure, and after the pandemic, public employment privileged on-site delivery, since it is considered more effective in the training and counselling of young people.
ER  -