Exportar Publicação

A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Liu, Y. & Duarte, H. (N/A). Repairing public trust through communication in health crises: A systematic review of the literature. Public Management Review. N/A
Exportar Referência (IEEE) 
Y. Liu and H. M. Duarte,  "Repairing public trust through communication in health crises: A systematic review of the literature", in Public Management Review, vol. N/A, N/A
Exportar BibTeX 
@article{liuN/A_1721683874497,
	author = "Liu, Y. and Duarte, H.",
	title = "Repairing public trust through communication in health crises: A systematic review of the literature",
	journal = "Public Management Review",
	year = "N/A",
	volume = "N/A",
	number = "",
	doi = "10.1080/14719037.2023.2284224",
	url = "https://www.tandfonline.com/journals/rpxm20"
}
Exportar RIS 
TY  - JOUR
TI  - Repairing public trust through communication in health crises: A systematic review of the literature
T2  - Public Management Review
VL  - N/A
AU  - Liu, Y.
AU  - Duarte, H.
PY  - N/A
SN  - 1471-9037
DO  - 10.1080/14719037.2023.2284224
UR  - https://www.tandfonline.com/journals/rpxm20
AB  - Public trust repair is a particularly important issue in public administration during public crises. Taking health crises as the context and trust repair as a lens, we systematically reviewed existing research to provide comprehensive insights into how public trust can be rebuilt through communication. From this, we identified five categories of trust-repairing communication strategies and integrated a framework by discussing the communication elements those strategies involved. Moreover, we conducted a critical analysis of how these communication strategies help build trust through the six trust-repair mechanisms put forward by Bachmann, Gillespie, and Priem (2015).
ER  -