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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Pereira, L. F., Dias, Á. L., Silva, R. V. da. & Teixeira, N. L. (2023). ROI in training projects: From satisfaction to business impact. In Gupta, V., Rubalcaba, L., Gupta, C., and Hanne, T. (Ed.), Sustainability in software engineering and business information management. Lecture Notes in Information Systems and Organisation. (pp. 142-151). Olten: Springer.
Exportar Referência (IEEE) 
L. L. Pereira et al.,  "ROI in training projects: From satisfaction to business impact", in Sustainability in software engineering and business information management. Lecture Notes in Information Systems and Organisation, Gupta, V., Rubalcaba, L., Gupta, C., and Hanne, T., Ed., Olten, Springer, 2023, vol. 62, pp. 142-151
Exportar BibTeX 
@inproceedings{pereira2023_1732203665868,
	author = "Pereira, L. F. and Dias, Á. L. and Silva, R. V. da. and Teixeira, N. L.",
	title = "ROI in training projects: From satisfaction to business impact",
	booktitle = "Sustainability in software engineering and business information management. Lecture Notes in Information Systems and Organisation",
	year = "2023",
	editor = "Gupta, V., Rubalcaba, L., Gupta, C., and Hanne, T.",
	volume = "62",
	number = "",
	series = "",
	doi = "10.1007/978-3-031-32436-9_12",
	pages = "142-151",
	publisher = "Springer",
	address = "Olten",
	organization = "",
	url = "https://link.springer.com/book/10.1007/978-3-031-32436-9"
}
Exportar RIS 
TY  - CPAPER
TI  - ROI in training projects: From satisfaction to business impact
T2  - Sustainability in software engineering and business information management. Lecture Notes in Information Systems and Organisation
VL  - 62
AU  - Pereira, L. F.
AU  - Dias, Á. L.
AU  - Silva, R. V. da.
AU  - Teixeira, N. L.
PY  - 2023
SP  - 142-151
SN  - 2195-4968
DO  - 10.1007/978-3-031-32436-9_12
CY  - Olten
UR  - https://link.springer.com/book/10.1007/978-3-031-32436-9
AB  - While knowledge and methodologies on how to estimate and measure benefits for business initiatives have advanced, it is uncommon to apply this knowledge and methodologies to HR initiatives, particularly training projects. As HR executives need to justify the effectiveness of their training investments and whether they generate any return for employees and the organization’s business goals, knowing how to measure ROI in training projects is becoming a critical skill. This study presents the main findings on the current practices of ROI measurement in training projects used by organizations. The study concluded that while levels 1 and 2 (reaction and learning evaluation) are frequently used, the remaining levels (impact, application, and ROI analysis) are often neglected. The article also provides recommendations and directions for future research on the topic.
ER  -