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A publicação pode ser exportada nos seguintes formatos: referência da APA (American Psychological Association), referência do IEEE (Institute of Electrical and Electronics Engineers), BibTeX e RIS.

Exportar Referência (APA) 
Cristo, L. , Dias, Á., Pereira, L., Lopes da Costa, R. & Gonçalves, R. (2023). The spillover of CSR perceptions for market shaping in banking industry. Progress in Industrial Ecology. 16 (1-3), 79-119
Exportar Referência (IEEE) 
L. Cristo et al.,  "The spillover of CSR perceptions for market shaping in banking industry", in Progress in Industrial Ecology, vol. 16, no. 1-3, pp. 79-119, 2023
Exportar BibTeX 
@article{cristo2023_1733300692572,
	author = "Cristo, L.  and Dias, Á. and Pereira, L. and Lopes da Costa, R. and Gonçalves, R.",
	title = "The spillover of CSR perceptions for market shaping in banking industry",
	journal = "Progress in Industrial Ecology",
	year = "2023",
	volume = "16",
	number = "1-3",
	doi = "10.1504/PIE.2023.132673",
	pages = "79-119",
	url = "https://www.inderscience.com/jhome.php?jcode=pie"
}
Exportar RIS 
TY  - JOUR
TI  - The spillover of CSR perceptions for market shaping in banking industry
T2  - Progress in Industrial Ecology
VL  - 16
IS  - 1-3
AU  - Cristo, L. 
AU  - Dias, Á.
AU  - Pereira, L.
AU  - Lopes da Costa, R.
AU  - Gonçalves, R.
PY  - 2023
SP  - 79-119
SN  - 1476-8917
DO  - 10.1504/PIE.2023.132673
UR  - https://www.inderscience.com/jhome.php?jcode=pie
AB  - Adopting a multi-theoretical approach to CSR, this study explored whether customer loyalty and brand trust, mediated by stakeholder perceptions of banking performance can spillover into the competitive sphere directly and indirectly, due to market pressures generated by impact of CSR's reputation. Using structural equation modelling and survey data findings reveal the indirect effects of the two categories of banking performance in the mediation of customer loyalty and brand trust with the CSR spillover effect. Such effects signal the fundamental role that brand trust plays for the occurrence of CSR spillover, suggesting that general banking CSR impressions are leveraged by customers' perceptions of banks' competitive performance, as they foster closer and more grounded interactions with this type of performance, conjecturing it as their entitled participation on the bank's social responsibility performance.
ER  -