Scientific journal paper Q2
Clarifying the Importance of Trust in Organizations as a Component of Effective Work Relationships.
Maria Sousa-Lima (Sousa-Lima, M.); John W. Michel (Michel, J. W.); António Caetano (Caetano, A.);
Journal Title
Journal of Applied Social Psychology
Year (definitive publication)
2013
Language
English
Country
United States of America
More Information
--
Web of Science®

Times Cited: 69

(Last checked: 2025-12-19 12:04)

View record in Web of Science®


: 3.4
Scopus

Times Cited: 47

(Last checked: 2025-12-14 10:55)

View record in Scopus


: 2.1
Google Scholar

Times Cited: 146

(Last checked: 2025-12-18 10:49)

View record in Google Scholar

Times Cited: 2

(Last checked: 2025-11-25 17:10)

View record in Overton

Abstract
Organizational trust is an important element of an organization's long-term success, as it is a central component of effective work relationships. This study examines the extent to which one's trust in the organization mediates the relationship between three drivers of social exchange relationships and three attitudinal outcomes. The results from a sample of 1,300 manufacturing employees revealed that trust in the organization partially mediated the relationship between perceived supervisor support and turnover intentions, affective organizational commitment and job satisfaction, and fully mediated the relationship between distributive justice and information receiving and these outcomes. This paper extends the empirical literature about the antecedents and consequences of trust in organization, giving special attention to the mediating role of trust in organizations.
Acknowledgements
--
Keywords
  • Psychology - Social Sciences