Digital twins in tourism: a systematic literature review
Event Title
DSOTT25
Year (definitive publication)
2025
Language
English
Country
Portugal
More Information
Web of Science®
This publication is not indexed in Web of Science®
Scopus
This publication is not indexed in Scopus
Google Scholar
This publication is not indexed in Overton
Abstract
Proposal and Originality
Our main objective is to conduct a systematic literature review (SLR) to characterize the current state of digital
twinning (DT) technology implemented in tourism-related applications. We aim to understand the current
development of DT applications in tourism, evaluate the types of DT implemented or described, the main
components used in these DT, their purposes, and the types of tourism where the technology is used. To the
best of our knowledge, no SLR on the usage of DT technology on tourism was conducted so far.
Methodology
We conducted the SLR with bibliometric analysis using the methodology proposed by Carrera-Riviera et
al.(2022). A total of 28 peer-reviewed studies from 3 major scientific databases were selected for review. A
taxonomy of 7 criteria or dimensions was used to classify the studies: tourism type, purpose, spatial scale,
data sources, data linkage, visualization, and application.
Results and Implications
The topic is at an early stage, as the oldest study found dates back to 2021, but its research is increasing every
year. Most reviewed studies deal with cultural tourism, focusing on the digitization of cultural heritage. The
data linkage between real and digital counterparts is mainly unilateral, so the real entity cannot synchronize
with the DT. The number of theoretical and applied studies is similar, suggesting progress in the application
of the technology in the field. Finally, we conclude that there is a large research gap regarding DT technology
in tourism, which is worth filling.
Research Limitations
Using only three search engines may compromise validity, as others could have provided more results. More
variations of the search strings could yield more relevant articles.
Acknowledgements
--
Keywords
Português