Artigo em revista científica Q1
Does perceived quality mediate the relationship between country of origin image and consumer buying behaviour in Nigerian hypermarkets?
José Martins (Martins, J.); Shedrack Chinwuba Moguluwa (Moguluwa, S. C.); João Luis Lucas (Lucas, J. L.); Benneth Chiemelie Iloka (loka, B. C.); Mário Nuno Mata (Mata, M. N.);
Título Revista
PLoS One
Ano (publicação definitiva)
2023
Língua
Inglês
País
Estados Unidos da América
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Abstract/Resumo
The aim of this study was to examine the relationship between the country of origin image of a product and consumers’ purchasing behavior in Nigerian hypermarkets, as well as the mediating role of perceived price in this relationship. The research considers four aspects of purchasing behavior: information search, product evaluation, purchase decision-making, and post-purchase behavior. A total of 1272 participants completed an online survey, and the data collected was analyzed using structural equation modeling. The results indicated that the country of origin image of a product has a significant and positive impact on consumers’ information search, product evaluation, purchase decision-making, and post-purchase behavior. The study also found that perceived quality does not mediate the impact of country of origin image on information search and product evaluation, but it does play a significant and positive role in purchase decision-making and post-purchase behavior. As a result, it is important for Nigerian hypermarkets to be aware of the origin of the products they import, as importing from countries with a positive image can enhance their performance. Furthermore, perceived quality can mediate purchase and post-purchase decisions.
Agradecimentos/Acknowledgements
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