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Publication Detailed Description
2023 AMA Winter Academic Conference
Year (definitive publication)
2023
Language
English
Country
United States of America
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Abstract
Description: The current study shows that hedonic and social values enhance perception of brand coolness and that utilitarian value was found not to affect brand coolness in a VR environment with a gamification experience, however, brand coolness affects brand preference and customer loyalty in such environment.
Acknowledgements
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Keywords
Brand coolness,Gamification,Virtual reality,Customer loyalty