Scientific journal paper Q2
Job effort moderates associations between knowledge sharing by chronic disease physicians and patient health literacy: Cross-sectional study guided by TPB
Renjie Lu (Lu, R.); Shaozhuang Ma (Ma, S.); Jing Zhou (Zhou, J.); Jingjie Fan (Fan, J.); Qiaoxuan Wu (Wu, Q.);
Journal Title
INQUIRY-The Journal of Health Care Organization Provision and Financing
Year (definitive publication)
2026
Language
English
Country
United States of America
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Abstract
Introduction: Effective knowledge sharing by physicians is integral to patient education and health literacy, particularly in the management of chronic diseases. Drawing on the theory of planned behavior (TPB), this study examines how physicians’ attitudes, perceived norms, and perceived behavioral control shape their knowledge-sharing intentions and behaviors, and how these behaviors are associated with patient health literacy within public hospital settings in China. Methods: A cross-sectional survey of 607 physicians from 39 public hospitals across 6 provinces in China was conducted between March and April 2024. Measures included attitudes, subjective norms, perceived behavioral control, behavioral intention, knowledge-sharing behavior, perceived patient health literacy, and job effort. Structural equation modeling was used to test hypothesized relationships. Results: Attitudes, subjective norms, and perceived behavioral control were positively associated with physicians’ intentions to share knowledge. Behavioral intention mediated the relationship between perceived behavioral control and actual knowledge-sharing behavior. Actual knowledge-sharing behavior was positively associated with perceived patient health literacy. Importantly, job effort moderated this relationship: high levels of job effort attenuated the positive association between knowledge-sharing behavior and patient health literacy. Conclusions: Findings underscore the organizational relevance of fostering supportive practice environments that strengthen physicians’ motivation and capacity to share knowledge. Reducing excessive job effort may enhance the impact of knowledge-sharing behaviors on patient health literacy, with implications for hospital management, workforce policy, and chronic disease care delivery.
Acknowledgements
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Keywords
Theory of Planned Behavior (TPB),Chronic diseases,Knowledge sharing,Patient health literacy,Job effort
  • Clinical Medicine - Medical and Health Sciences
  • Health Sciences - Medical and Health Sciences
Funding Records
Funding Reference Funding Entity
JSYGY-2-2024-YS41 Jiangsu Province Hospital Association Special Research Project on Hospital Pharmaceutical Administration
CPHS202303 Open Research Fund Program of Changzhou Institute for Advanced Study of Public Health, Nanjing Medical University
YGZXKT2024124 Monitoring and Statistical Research Center of the National Administration of Tradi- tional Chinese Medicine
JSYGY-3-2023-247 Hospital Management Innovation Research Project of Jiangsu Hospital Association
A202426 Jiangsu Pharmaceutical Association - Aosaikang Hospital Pharmacy Research Fund Project
YLZLXZ24G031 National Health Commission of the People’s Republic of China