Ciência_Iscte
Comunicações
Descrição Detalhada da Comunicação
Managing the Bad News Matters! Layoff Announcements and their Impact on Victims and Observers
Título Evento
22nd European Association of Work and Organizational Psychology (EAWOP 2025)
Ano (publicação definitiva)
2025
Língua
Inglês
País
República Checa
Mais Informação
Web of Science®
Esta publicação não está indexada na Web of Science®
Scopus
Esta publicação não está indexada na Scopus
Google Scholar
Esta publicação não está indexada no Google Scholar
Esta publicação não está indexada no Overton
Abstract/Resumo
Traditional downsizing practices often disregard employees’ emotional and professional investment, leading to increased feelings of betrayal by both laid-off workers and remaining staff with implications for mental well-being. However, there is a significant lack of evidence of how different methods of communicating layoffs (e.g., email versus personalized meetings) and varying levels of transparency affect recipients’ emotionality and their perception of organizational justice and fairness. To explore this, we propose and test a model examining the relationship between layoff communication methods, perceived procedural justice, and experienced emotionality. We suggest that layoffs perceived as transparent and respectful, such as those involving one-on-one communication and proactive job placement support, may mitigate negative emotional responses and perceptions of unfairness. Conversely, impersonal, abrupt methods such as mass emails can exacerbate emotional responses and victims’ reactions. Implications of this model are significant for organizational policy and human resources practices. We seek to test these propositions by using data from social media to test how different modes of layoff announcements within organizations influence victims' and observers' reactions and analyze them using Linguistic Inquiry and Word Count (LIWC). Our findings will provide recommendations and evidence about the efficiency of these strategies and practices when layoffs cannot be avoided.
Agradecimentos/Acknowledgements
--
Palavras-chave
English