The challenges that face health organisations nowadays are to deliver more and better information, and to provide faster quality services at prices that are affordable to the entire population. To fulfil this objective, health organisations require more comprehensive and integrated technological solutions, in order to optimise their available resources, as a means to eliminate inefficiencies and to achieve planned benefits from investments. More and more, project management is recognised as being a key tool for use in developing initiatives that are aimed at promoting the implementation of organisations’ strategies. The focus of this research is to design a framework that combines different management approaches, in order to strengthen the outcomes of investments in Information and Technology Systems (IS/IT) in the health sector. The results encountered at the end of the pre-test phase indicated that the correct appropriation of technology by organisations, combined with the use of project management practices, are facilitators in achieving greater success from project outcomes.

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Health IS/IT projects,Maturity models,Project management,Project success,Benefits management

• Physical Sciences - Natural Sciences