Ciência-IUL
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Descrição Detalhada da Publicação
Linking benefits to balanced scorecard strategy map
Advances in Intelligent Systems and Computing
Ano (publicação definitiva)
2013
Língua
Inglês
País
Alemanha
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Web of Science®
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Abstract/Resumo
In this paper the authors propose a link between the Benefits Dependency Network, from a Benefits Management approach, and a Strategy Map, from Balanced Scorecard, to improve the management of business benefits and to ensure that actions taken along the investment life-cycle lead to foreseen benefits realization. The goal of this integration is to build a framework that combines useful features of both methods. We sustain that they can be complementary. As a Strategy Map is committed with strategic alignment, communication and monitoring of strategy execution at all levels of an organization, a Benefits Dependency Network is aimed at explaining how benefits are going to be obtained through organizational change. Using the results of a case-study research, we explain how a Strategy Map can cross with the Benefits Dependency Network. The integrated contribution is meant to increase the investments effectiveness, giving to stakeholders the confidence on a clearer delivery path for their expected benefits.
Agradecimentos/Acknowledgements
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Palavras-chave
Benefits Management,Balanced Scorecard,Strategy Map,IS/IT Investments
Classificação Fields of Science and Technology
- Ciências da Computação e da Informação - Ciências Naturais
- Engenharia Civil - Engenharia e Tecnologia