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Publication Detailed Description
Strengthening Organizational Resilience in Response to Technostress Challenges
Book Title
Environmental, Social, Governance and Digital Transformation in Organizations. Information Systems Engineering and Management
Year (definitive publication)
2025
Language
English
Country
Switzerland
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Abstract
In this study, the relationship between , which are the sustainability dimensions of organizations, and technostress were investigated through a literature review method and the strategies to reveal the negative effects of technostress were tried to be presented. Technostress, which is defined as the negative reaction of employees who are exposed to the use of technological tools and methods intensively, threatens the sustainability of enterprises. In businesses where technostress is experienced intensely, productivity, effectiveness, performance, quality of life perception and satisfaction may be adversely affected. In the process of technostress, which is defined as a type or dimension of stress, individuals may experience anxiety, hopelessness and fatigue. Burnout can also be encountered as technostress becomes chronic. These situations, which are also defined as the dark side of technology, can also negatively affect the technological transformation of organizations. The transformation of organizations into a fully sustainable structure develops depending on the environmental interactions, social responsibilities and governance practices of the organizations. This concept, which is used as ESG, covers many issues such as morality, ethics, inclusivity, diversity, green deal, blue economy, and respect for the environment in organizations. In this study, within the framework of the dimensions that fall under the concept of ESG from a broad perspective, the relationship between technostress and the measures to be taken against technostress are discussed. In this way, it is possible to increase the resilience and sustainability of organizations in the changing and transforming world. Within the framework of the ESG concept, strategies such as social responsibility programs, education and training, awareness practices, detoxification, moral and ethical leadership, risk programs and green IT have been proposed to reduce technostress within the framework of ESG. These strategies can be diversified and increased. With these strategies, organizations can increase employees' perception of quality of life and satisfaction. In the study, constraints and suggestions for future studies are also presented. However, this study is intended to be used as a reference together with other studies in the technostress literature.
Acknowledgements
environmental; social; governance; technostress; organizations
Keywords
Português