The effects of coaching on individual outcomes: a mediation model by psychological capital
Event Title
XV Phd Meeting in Psychology Psychology and Well-being
Year (definitive publication)
2019
Language
English
Country
Portugal
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Abstract
Coaching is a developmental intervention implemented in organisations to improve
individual attitudes and behaviours. However, few studies have tested these assumptions
and looked at explaining the mechanisms involved. We propose psychological capital
(PsyCap), a set of positive individual resources, as a possible mediator. We investigated
whether coaching is effective in improving PsyCap, whether it positively impacts individual
attitudes and performance via PsyCap, and whether its effects maintain over time. We
conducted an experiment with 56 employees in a marketing company, who were either
assigned to a coaching intervention or a wait-list control group. Measures of interest were
collected before the program started (T1), and after the program had lasted 4 months (T2).
A follow-up measure for the experimental group was collected after a further four months
(T3). ANOVAs showed coaching was associated with increases in PsyCap, job attitudes, and
one dimension of job performance. The mediating role of PsyCap was supported for job
attitudes. The effects on PsyCap and job attitudes lasted over time, as revealed by withinsubjects
repeated measures analyses. This study fills a gap in our knowledge of the
explanatory processes of coaching effectiveness by building on solid research design
features, including a control group and a longitudinal design.
Acknowledgements
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Keywords
coaching,psychological capital,coaching effectiveness
Fields of Science and Technology Classification
- Psychology - Social Sciences