Book chapter
Understanding How to Combat and Prevent Online Aggression: Contributions from Semi-structured Interviews
Eliza Oliveira (Eliza Oliveira); Oliveira, Lidia (Oliveira, Lidia); Vania Baldi (Baldi, V.);
Book Title
Advances in Design and Digital Communication V
Year (definitive publication)
2025
Language
English
Country
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Abstract
Online aggressions have been extensively reported worldwide and widely recognized as causing significant harm, as they entail immeasurable negative repercussions for those involved. While there have been several attempts to curb cyber-aggressions, the efforts in this area have not been sufficient, and more effective strategies are needed to reduce cyber-aggressions. The aim of this paper is to present the results of eight semi-structured interviews conducted as part of a doctoral thesis on online aggression. The interviews were analyzed using NVivo, employing thematic analysis across study categories. In this context, strategies for preventing and addressing online aggression in Portuguese higher education are possible to be delineated. Among the findings are bolstering support networks at universities, providing training to enhance online safety behavior, and implementing strategies to address the causes for cyber-aggression, and mitigate the impacts of involvement in aggressive situations. Further solutions to cope with the cyber-aggressions are presented also by the students. Studies like this are essential for aiding in the prevention and mitigation of cyber-aggressions, a global issue prevalent not only in Portugal but worldwide.
Acknowledgements
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Keywords
  • Psychology - Social Sciences
  • Media and Communications - Social Sciences
  • Other Social Sciences - Social Sciences