Ciência_Iscte
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Descrição Detalhada da Publicação
Título Livro
Strategic IT Governance and Alignment in Business Settings
Ano (publicação definitiva)
2017
Língua
Inglês
País
Estados Unidos da América
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Abstract/Resumo
The pervasive use of technology in organizations to address the increased services complexity
has created a critical dependency on information technology (IT) that calls to a specific focus on
IT Governance (ITG). However, determining the right ITG mechanisms remains a complex
endeavor. This paper uses Design Science Research and proposes an exploratory research by
analyzing ITG case studies to elicit possible ITG mechanisms patterns. Six interviews were
performed in Portuguese healthcare services organizations to assess the ITG practices. Our goal
is to build some theories (ITG mechanisms patterns), which we believe will guide healthcare
services organizations about the advisable ITG mechanisms given their specific context. We also
intend to elicit conclusions regarding the most relevant ITG mechanisms for Portuguese
healthcare services organizations. Additionally, a comparison is made with the financial industry
to identify improvement opportunities. We finish our work with limitations, contribution and
future work.
Agradecimentos/Acknowledgements
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Palavras-chave
IT,Governance,Healthcare,Mechanisms,Patterns.
Classificação Fields of Science and Technology
- Ciências Físicas - Ciências Naturais
English