CAF challenges to promote the public sector capacity have inspired a renewed interest both among practitioners and scholars about the nature of the CAF tool in the first quarter of the 21st century. This tool not only has served Member States as an introductory tool for public administrations to improve their managerial skills but also it has represented a bridge to compare the main results produced by many public sector organisations. This study – The CAF Challenges to Promote Public Sector Capacity- coordinated by the Directorate-General for Administration and Public Employment during the Portuguese Presidency of the EU, aims to evaluate, based on common European principles and values, the CAF scope, CAF outputs and main outcomes such as the quality of public management or the governance of public sector organisations. This study involved a thorough collaboration between the Portuguese team, the CAF National Correspondents of the Member States of the EU, and the European CAF Resource Centre at the European Institute of Public Administration in Maastricht (EIPA). The data was collected through two surveys and some interviews. We sent the first questionnaire to the CAF National Correspondents (NC) to acquire information on CAF status in their country (the Member States and candidate Members of South-Eastern Europe). We sent a second questionnaire to NCs to collect data on CAF implementation and showed the evolution of CAF dynamics in each country since the last EIPA's inquiry held in 2011. The study comprises the analysis of the scope of the CAF tool within the framework of the European countries and South-Eastern Europe; the implementation process of CAF compared to the results of 2011 and examines the CAF outcomes to determine what changes are needed to improve the Public Administration's effectiveness, its efficiency, and its overall ability to fulfil its mission and appropriately serve its citizens.

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Common Assessment Framework - Public Sector - EU Member States

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