Artigo em revista científica Q1
The use of robots in the workplace: Conclusions from a health promoting intervention using social robots
Sara Lopes (Lopes, S. L.); Aristides I. Ferreira (Ferreira, A. I.); Rui Prada (Prada, R.);
Título Revista
International Journal of Social Robotics
Ano (publicação definitiva)
2023
Língua
Inglês
País
Reino Unido
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Abstract/Resumo
Workplace wellness programs constitute a preventive measure to help avoid healthcare costs for companies, with additional benefits for employee productivity and other organizational outcomes. Interventions using social robots may have some advantages over other conventional telemedicine applications, since they can deliver personalized feedback and counseling. This investigation focused on a health-promoting intervention within work environments, and compared the efficacy of the intervention on two distinct groups, one guided by a human agent and the other by a robot agent. Participants (n = 56) were recruited from two Portuguese organizations and led through eight sessions by the social agent, the goal being to encourage health behavior change and adoption of a healthier lifestyle. The results indicate that the group led by the robot agent revealed better post-intervention scores than the group led by the human agent, specifically with regard to productivity despite presenteeism and regard of their level of mental well-being. No effects were found concerning the work engagement level of participants in either group. By demonstrating the potential of using social robots to establish therapeutic and worth relationships with employees in their workplaces, this study provides interesting new findings that contribute to the literature on health behavior change and human–robot interaction.
Agradecimentos/Acknowledgements
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Palavras-chave
Human–robot interaction,Workplace intervention,Health intervention
  • Ciências da Computação e da Informação - Ciências Naturais
  • Engenharia Civil - Engenharia e Tecnologia
  • Engenharia Eletrotécnica, Eletrónica e Informática - Engenharia e Tecnologia
  • Psicologia - Ciências Sociais
  • Filosofia, Ética e Religião - Humanidades
Registos de financiamentos
Referência de financiamento Entidade Financiadora
SFRH/BD/134420/2017 Fundação para a Ciência e a Tecnologia
UIDB/00315/2020 Fundação para a Ciência e a Tecnologia
UIDB/50021/2020 Fundação para a Ciência e a Tecnologia