Exportar Publicação

Tavares de Carvalho, P. & Monteiro, P. (2024). The Future of Hospitality and Tourism Profession. In Luísa Cagica Carvalho (Ed.), VIII International Forum on Management: Abstracts. (pp. 119-120). Estoril: Escola Superior de Hotelaria e Turismo do Estoril .

P. M. Carvalho and A. P. Monteiro,  "The Future of Hospitality and Tourism Profession", in VIII Int. Forum on Management: Abstracts, Luísa Cagica Carvalho, Ed., Estoril, Escola Superior de Hotelaria e Turismo do Estoril , 2024, pp. 119-120

@inproceedings{carvalho2024_1765614211565,
	author = "Tavares de Carvalho, P. and Monteiro, P.",
	title = "The Future of Hospitality and Tourism Profession",
	booktitle = "VIII International Forum on Management: Abstracts",
	year = "2024",
	editor = "Luísa Cagica Carvalho",
	volume = "",
	number = "",
	series = "",
	pages = "119-120",
	publisher = "Escola Superior de Hotelaria e Turismo do Estoril ",
	address = "Estoril",
	organization = "",
	url = "https://ifm2024.eshte.pt/"
}

TY  - CPAPER
TI  - The Future of Hospitality and Tourism Profession
T2  - VIII International Forum on Management: Abstracts
AU  - Tavares de Carvalho, P.
AU  - Monteiro, P.
PY  - 2024
SP  - 119-120
CY  - Estoril
UR  - https://ifm2024.eshte.pt/
AB  - Purpose – This study aims to understand how hospitality and tourism professionals 
and students see the future of their profession. 
Theoretical framework – In Portugal, Hospitality and Tourism sector is facing not only 
high turnover but also lack of human resources. In times of uncertainty, 
technological transitions and new cultures environment, the look for work life 
balance and well- being is a challenge for companies operating in the sector and 
crucial to retain talent and convince human resources to stay and improve 
competitiveness (Ping-Chao et al., 2020). “Work environment” significantly influence 
Generation Y employees’ job satisfaction, followed by “empowerment”, “pay”, and 
“relationships with managers”, that influences “employee commitment” and 
“intention to remain in hospitality business.” (Frye et al., 2020). Younger workers are 
rethinking their priorities and seeking jobs with a high purpose in search of harmony 
in their career and life, in their search for IKIGAI. 
Methodology – A questionnaire sent to Portuguese students and professionals 
working in the hospitality and tourism sector. Quantitative analysis with SPSS. 
Findings – The study will conclude about the opportunities, threats, motivational and 
demotivational factors to stay, believe or leave the sector in the future. 
Implications – Impact of recent variables such as Artificial Intelligence and new 
Human Resources Cultures concerning the future of hospitality and tourism 
profession. 
Originality – There are few studies in this subject.
ER  -